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Equipment Rental Specialist

2 months ago

Aurora, Colorado, United States Vail Resorts Full time

Craft Your Outdoor Adventure

Experience the thrill of working in a vibrant mountain environment. Whether you are a seasoned snow enthusiast or new to winter sports, this role offers a unique opportunity to engage with nature while forming lasting relationships with colleagues and guests from diverse backgrounds.

With numerous resorts globally, you can embark on a seasonal journey or establish a long-term career. From the outset, you will enjoy competitive compensation, complimentary passes, free ski and snowboard instruction, substantial retail discounts, and opportunities for personal growth through our premier training and development program, alongside wellness benefits designed to support your success.

Employee Benefits


• Mountain Perks: Complimentary passes for staff, discounted lift tickets for friends and family, and free ski lessons.

• Additional discounts on accommodations, dining, equipment, and transportation services.

• 401(k) Retirement Savings Plan.

• Employee Support Programs.

• Comprehensive training and career development opportunities.

• Incentive Programs for referrals.

For further details, please refer to the Benefits Eligibility Summary.

Position Overview:

As a Rental Associate, you will play a crucial role in driving sales through exceptional customer service, assisting patrons with rental gear, and ensuring they have the necessary equipment and services for an unforgettable outdoor experience.

Position Details:

  • Outlet: Epic Mountain Gear
  • Expected Compensation: $21.00 per hour
  • Availability: Full-Time and Part-Time positions
  • Experience Level: Entry-level

Key Responsibilities:

  • Deliver outstanding customer service in a retail environment.
  • Assist guests in selecting appropriate equipment - training will be provided.
  • Educate guests on the operation of rental gear, safety protocols, and their responsibilities regarding the equipment.
  • Collaborate with team members to uphold safety standards.
  • Perform additional tasks such as processing transactions and retail sales.
  • Other responsibilities as assigned.

Qualifications:

  • Flexibility to work varied hours, including evenings, weekends, and holidays.
  • Dedication to providing exceptional customer service.
  • Maintain familiarity with industry products and trends.
  • Ability to stand and engage in an active, team-oriented setting for extended periods.
  • Fluency in English is required.

A Rental Associate is a versatile team member who may work across various departments and roles to support a cohesive resort experience, which could include:

  • Mountain Activities
  • Retail Rental Operations
  • Food and Beverage Assistance
  • Ticket Sales or Scanning
  • Lift Operations
  • Base Area Support

The anticipated pay range is $21.00 per hour. This represents the expected compensation for this role, with individual pay decisions based on various factors.

Vail Resorts is committed to equal opportunity employment. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other status protected by applicable law.

Requisition ID: 502765
Job Code Function: Rental Operations