Retail Sales Associate
1 week ago
About the Role:
The Retail Sales Associate I is a key member of our team at Goodwill of Colorado, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
- Provide excellent customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries.
- Assist customers with questions, concerns, and purchases, ensuring a high level of satisfaction.
- Operate a point-of-sale cash register system to ensure accurate transactions and maintain a balanced cash drawer.
- Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking up items off the floor, and putting away product from racks, carts, or baskets.
- Provide a safe, clean, organized, and well-stocked sales floor and restrooms, adhering to all retail center policies and procedures.
- Follow all safety processes and procedures to ensure a safe working environment for employees and customers.
- Cross-train in other departments or areas and act as a backup for other areas as required.
Requirements:
- High school diploma or equivalent preferred.
- One year of retail sales or cash handling experience preferred.
- Must be accurate with numbers and general calculations, understand the value of different coins and US currency, and be able to use basic math such as adding, subtracting, and multiplication.
- Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
- Must be able to operate a computer-based cash register and credit card machine.
- Must be able to withstand prolonged standing, bending, and lifting up to eight hours per day.
- Ability to see color for accurate transactions.
- Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Physical Requirements:
Goodwill of Colorado is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment.
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