Customer Service Specialist

3 days ago


Atlanta, Georgia, United States Atlas Business Consultants Inc Full time
Job Overview

We are seeking a skilled Customer Service Specialist to help us deliver exceptional customer experiences. As a Sales and Support Associate, you will be responsible for providing product knowledge and service information to our clients. Your primary goal will be to ensure customer satisfaction with the order process.

Responsibilities:

  • Handle customer inquiries and complaints in a courteous and professional manner
  • Provide detailed information about our products and services
  • Document and update customer records based on interactions
  • Develop and maintain a comprehensive knowledge base of our evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or related fields
  • Ability to build rapport with clients and provide excellent people skills
  • Ability to prioritize tasks and multitask effectively
  • Positive and professional demeanor

Compensation Package:

The estimated annual salary for this position is $55,000 - $65,000, depending on experience. This figure includes a competitive base salary, plus benefits and opportunities for professional growth.



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