Customer Service Specialist

7 days ago


Atlanta, Georgia, United States S.P. Richards Company Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist to join our team at S.P. Richards Company. This full-time position is based in Atlanta, GA and offers a competitive salary of $45,000 - $60,000 per year.

The successful candidate will provide exceptional customer service to our clients, handle incoming calls and emails, and work closely with our sales teams to resolve issues and close deals.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Resolve customer complaints and concerns in a timely and professional manner
  • Collaborate with sales teams to identify and address customer needs
  • Process customer orders and maintain accurate records

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic computer skills and proficiency in Microsoft Office

Benefits:

  • Paid training and onboarding program
  • Disability insurance and health benefits
  • Dental and vision insurance
  • 401(k) retirement plan with company match
  • Employee discount program

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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