Front Desk Representative
3 weeks ago
Welcome to IHG, where hospitality meets opportunity. We're seeking a skilled Front Desk Agent to join our team at the InterContinental Los Angeles Downtown Hotel.
About UsAt IHG, we're proud to be a global leader in luxury hotels. Our passion for delivering exceptional guest experiences is unmatched. With over 70 years of experience, we've honed our expertise in creating unforgettable moments for our guests.
Your RoleYou'll be responsible for delivering world-class service to our guests, ensuring their stay with us is nothing short of spectacular. From check-in to check-out, you'll be the face of our hotel, representing our brand and values.
Key Responsibilities:- Check-in/check-out guests in a timely and professional manner
- Process all payments according to established procedures
- Issue, control, and release guest safe-deposit boxes
- Up-sell rooms to maximize hotel revenue
- Answer phones in a prompt and courteous manner
We're committed to providing our employees with the tools and support they need to succeed. As a Front Desk Agent with IHG, you can expect:
A competitive salary range of $21.29 to $31.94 per hour, depending on your qualifications and experience.
Hotel discounts worldwide, because we believe in taking care of our own.
The opportunity to work with a diverse and dynamic team of professionals who share your passion for hospitality.
Ongoing training and development opportunities to help you grow your skills and advance your career.
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