Service Delivery Excellence Specialist

4 days ago


Lenexa, Kansas, United States HAARSLEV Full time
Key Responsibilities
  1. Lead the development, implementation, and maintenance of effective service delivery processes to ensure high levels of customer satisfaction.
  2. Analyze customer data, technical market data, and competitor data to translate these into feedback for the service organization and the rest of the internal organization.
  3. Develop and deploy strategic initiatives for the benefit of our customers and Haarslev.
  4. Maintain strong customer focus to ensure outstanding customer experience thus securing the organization's goals for growth, sales, profit, and efficient service delivery and utilization.


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