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Senior Virtual Server Infrastructure Engineer

2 months ago

Lebanon, New Hampshire, United States UFS LLC Full time
About the Role

We are seeking a highly skilled Virtual Server Infrastructure Engineer to join our team at UFS LLC. As a key member of our engineering team, you will be responsible for designing, deploying, and managing virtual server infrastructure solutions that meet the needs of our community bank clients.

Key Responsibilities
  • Lead virtual server infrastructure solutioning and procurement efforts
  • Deploy, migrate, manage, and troubleshoot virtual server infrastructure
  • Deploy, manage, troubleshoot virtual system backup and disaster recovery infrastructure
  • Lead technical efforts on multiple concurrent internal and customer-facing projects
  • Ensure engineering support requests are answered in a timely manner in alignment with defined SLAs
  • Ensure vulnerabilities are managed with priority, to align with the UFS vulnerability policy
  • Adhere to UFS and customer change management policies
  • Perform technical research, development, and documentation for product development initiatives
  • Provide stewardship and administration for existing products and internal systems
  • Continually design, develop, and revisit existing engineering processes
  • Identify and implement process improvements and automation
  • Create or gather reports and information as needed
Requirements
  • 5+ years of experience in virtual server infrastructure solutioning and procurement
  • 5+ years of experience deploying and managing virtual systems and backup infrastructure
  • 5+ years demonstrating best-in-class customer service
  • 2+ years' experience working with RMM tools
  • Demonstrated willingness and acceptance of change
  • Familiarity with the concept of Change Management and a preconceived appreciation of ITIL
  • Final-tier understanding of virtual system management and solutioning: Hyper-V, VMware, etc
  • Final-tier understanding of virtual system backup and disaster recovery infrastructure: Avamar, Arcserve, Zerto, etc
  • Demonstrated ability to 'fly without a net' regarding final-tier support
About UFS LLC

UFS LLC is the community bank technology outfitter that inspires confidence for community banks, by providing purpose-built solutions that make technology work for them, instead of the other way around. Founded in 1991, our purpose is to Empower Community Banks and Our People to Thrive - Together. We live that Purpose by always putting people first in our decisions and actions.

What We Offer
  • Health, Dental & Vision Insurance; eligible Day 1 of Employment
  • 401k Match of 100% up to 6% of your Salary
  • Paid Holidays
  • Vacation & Sick Time
  • Volunteer Time Off
  • Opportunities for Advancement
  • Gym Membership Reimbursement Program
  • Wellness Program to lower your Monthly Premium
  • Child Fundraiser Donation Program
  • Matching Gifts Program
  • Employer Paid Premium for Life Insurance
  • Short/Long-Term Disability Coverage
  • Flexible Spending Healthcare Accounts
  • Employee Referral Benefits
  • Fun Employee Events - Lunch & Learns, Celebrations, Summer Events
  • Robust Leadership Development Program
  • Employee Assistance Program