Construction Customer Advocate
4 weeks ago
About the Role:
We are seeking an experienced Warranty Operations Manager to join our team at Green Brick Partners Inc. As a Warranty Operations Manager, you will be responsible for supporting homeowners, builders, and subcontractors with repairs and warranty issues.
You will work closely with vendors and trades to ensure timely completion of tasks and high levels of customer satisfaction.
Key Responsibilities:
- Support and act as a liaison between customers and vendors with repairs of their warranted/construction issues
- Perform minor repairs and conduct in-person homeowner assessments
- Inspect warranty claims and coordinate with contractors
- Follow up with customers and document communication
Requirements:
- 2+ years of experience working in the construction industry
- Strong scheduling skills and excellent communication abilities
- Able to stand and walk for extended periods, sit for short periods, and lift up to 50 pounds
- Specific vision abilities required include close vision, distance vision, color vision, and peripheral vision
Estimated Salary: $60,000 - $80,000 per year, depending on experience
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