Service Support Associate

6 days ago


Foxboro, United States BNEG Full time
Job Summary

We are seeking a highly motivated and detail-oriented Bar Support Specialist to join our team at BNEG. As a Bar Support Specialist, you will play a critical role in ensuring the smooth operation of our bars and providing exceptional service to our guests.

Key Responsibilities
  • Greet Guests with a Welcoming Smile: Provide fast, friendly service to our guests, creating a positive and welcoming atmosphere.
  • Assist Bartenders: Support bartenders in all aspects of the guest experience, ensuring that every guest receives exceptional service.
  • Menu Item Support: Assist guests with menu items, providing informative and helpful guidance to ensure they have a great dining experience.
  • Communicate Guest Needs: Communicate guest needs to bartenders or servers when applicable, ensuring that every guest receives the attention they need.
  • Maintain a Clean and Organized Workspace: Clean all glassware and bar tools as necessary, keeping the workspace and general bar area clean and organized.
  • Monitor Guest Consumption: Monitor guest consumption of alcohol and intervene when necessary, ensuring that we are providing a safe and responsible service.
  • Promote BNEG: Promote BNEG in a positive and professional manner, representing our brand with pride.
  • Work Well with Others: Work well with other bar backs, servers, bartenders, and management, demonstrating teamwork and a positive attitude.
Requirements
  • Experience: At least 1 year of direct bar back experience in a high-volume, upscale food and beverage and/or club environment required.
  • Certification: TIPS or other recognized Alcohol Certification a plus and will be required if chosen for the position.
  • Appearance: A neat and professional appearance is essential.
  • Communication Skills: Ability to communicate effectively and accurately with customers, the public, and co-workers.
  • Teamwork: Ability to demonstrate teamwork with other staff members.
Physical Demands and Work Environment
  • Lifting and Moving: May be required to lift or move up to 50 lbs using proper lifting techniques.
  • Work Environment: Will be required to continuously reach, bend, lift, carry, stoop, and wipe.
  • Hours of Operation: Non-typical office hours will be customary, including evenings, weekends, and holidays. Friday through Sunday availability is a must.


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