General Manager Trainee

1 week ago

Wallingford, Connecticut, United States Advanced Auto Parts Full time
Job Title: General Manager in Training

Join Advanced Auto Parts as a General Manager in Training and embark on a rewarding career path in retail management. As a key member of our team, you will be responsible for leading and developing a team of store employees, driving sales growth, and delivering exceptional customer service.

Key Responsibilities:
  • Provide GAS3 selling experience for DIY and professional customers
  • Lead and develop a team of store employees, focusing on their growth and development
  • Drive sales growth and achieve personal and store sales goals
  • Manage DIY services, including battery installation, testing, and wiper installs
  • Ensure high standards of customer service and resolve any customer complaints
  • Understand the levers to impact profit and loss (P&L)
  • Manage on-duty responsibilities, including coaching, issue resolution, and floor management
  • Participate in the weekly scheduling process
Secondary Responsibilities:
  • Assist in backing up operations of the commercial delivery program
  • Provide DIY services, including battery installation, testing, and wiper installs
Success Factors:
  • Act like an owner, taking ownership of store operations and customer satisfaction
  • Develop superior communication and customer service skills
  • Locate and stock parts efficiently
  • Apply safety knowledge and skills to ensure a safe working environment
  • Develop parts and automotive system knowledge
  • Hold ASE P2 certification or equivalent
  • Execute and train advanced solutions, projects, and product quality recommendations
  • Source parts from various suppliers, including special orders and second sources
  • Execute and train all store operational processes and procedures
Essential Job Skills:
  • Working knowledge of automotive systems
  • Effective communication and relationship-building skills
  • Proficiency in Microsoft software, including Word, Excel, and PowerPoint
  • Ability to calculate figures and amounts, including discounts and percentages
  • Review and analyze business reports, including profit and loss statements
  • Hold others accountable and provide feedback
  • Ability to work a variety of days, evenings, and weekends as needed
Prior Experience:
  • 2-3 years of experience managing a team of 10-20 employees in a fast-paced retail environment
  • Successful experience managing profitability and financial acumen
Education:
  • High school diploma or general education degree (GED), Bachelor's degree in business or a related field preferred
Certifications:
  • ASE certification preferred, but not required

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.

While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.

While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.

The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.

The noise level in the work environment is usually moderate.

Position is eligible for sales commission based on individual or store performance.

Compensation Range: $22.95 USD per hour

Benefits Information

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