Licensed Insurance Customer Service Representative

3 weeks ago


Glendale, Arizona, United States Staff My Agency Full time
Position Overview

We are seeking a qualified professional to join our team as a Licensed Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.
Benefits
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Retirement plan
  • Valuable experience and growth opportunities
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and multi-task
  • Proactive problem-solving skills and dedication to customer service

This is an exciting opportunity to join our team and contribute to our success. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply.



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