Referral Coordinator
4 weeks ago
Csi Pharmacy is seeking a highly skilled Referral Coordinator to join our team. As a Referral Coordinator, you will be responsible for coordinating and managing all aspects of patient referrals, ensuring seamless transitions and excellent customer service.
Key Responsibilities- Intake new patients and conduct initial evaluations to identify potential issues and ensure accurate diagnosis and clinical data.
- Provide timely and professional responses to patient inquiries via phone and email, adhering to service and quality standards.
- Coordinate patient care by scheduling orders, communicating information, and verifying patient and payment details.
- Conduct regular patient chart audits to ensure accuracy and completeness.
- Provide accurate information and direct calls to the appropriate team member or department while maintaining a high level of professionalism.
- Ensure patient relations are maintained, and concerns are resolved fairly and effectively.
- Complete additional duties as assigned, including drug shipment notifications and Adverse Drug Event Reports.
- Pharmacy Technician License Preferred
- At least 1 year of experience in a call center setting
- At least 1 year of experience in a home healthcare or pharmacy
- Basic level skills in Microsoft Excel and Word
- Experience entering data into databases
- Basic keyboarding skills and internet skills
- Pharmacy Technician License Preferred
- At least 1 year of experience in a call center setting
- At least 1 year of experience in a home healthcare or pharmacy
Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
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