Front Desk Representative

3 weeks ago


Winter Haven, Florida, United States Rob Semans - State Farm Agent Full time
Customer Service Representative

We are seeking a friendly and efficient Customer Service Representative to join our team at Rob Semans - State Farm Agent. As a key member of our team, you will provide exceptional customer service and support our clients with various inquiries and requests.

Main Responsibilities
  • Respond to client inquiries and resolve issues promptly.
  • Manage appointment scheduling and coordinate office communications.
  • Assist with handling incoming phone calls and emails.
  • Engage in sales conversations and identify opportunities to offer insurance solutions.
Requirements
  • Previous experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic computer skills, including Microsoft Office and CRM systems.

The estimated salary for this position is around $50,000 - $70,000 per year, depending on experience.


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