Senior Branch Operations Manager

2 days ago


Waterloo, Iowa, United States GreenState Credit Union Full time
Job Overview

This is a senior leadership position at GreenState Credit Union responsible for overseeing the daily operations of one or more branches. The successful candidate will have a proven track record in sales and customer service, with excellent communication and team leadership skills.

The Senior Branch Operations Manager will be responsible for leading, directing, and mentoring a team of sales and service professionals to achieve business development goals and objectives. They will work closely with the Vice President/Regional Branch Manager to develop and implement strategies to drive branch performance and improve member satisfaction.

This role requires a high level of energy, enthusiasm, and dedication to delivering exceptional results. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

Key Responsibilities

- Lead and direct a team of sales and service professionals to achieve business development goals and objectives
- Develop and implement strategies to drive branch performance and improve member satisfaction
- Work closely with the Vice President/Regional Branch Manager to achieve business objectives
- Provide coaching and training to team members to enhance their sales and customer service skills
- Conduct regular performance evaluations and provide feedback to team members

Requirements

- 5+ years of experience in a sales or customer-facing role, preferably in a banking or financial services industry
- Proven track record in sales and customer service, with excellent communication and team leadership skills
- Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions
- Ability to work in a fast-paced environment, with multiple priorities and deadlines

What We Offer

- Competitive salary range $82,321.72 - $110,179.94
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous retirement plan, including 401(k) matching
- Paid time off, including vacation and holidays

How to Apply

To learn more about this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience.

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