Senior Operations Manager
1 week ago
About the Role
The Senior Operations Manager is a key position within AEG, responsible for overseeing the day-to-day management of our Conference Center. As a seasoned professional, you will lead a team of dedicated staff to ensure seamless event execution and maintain high standards of customer satisfaction.
Responsibilities
- Maintain active communication with clients and stakeholders to understand their needs and preferences.
- Oversee the coordination of events, including venue setup, logistics, and catering services.
- Develop and implement operational strategies to improve efficiency and reduce costs.
- Lead a team of Event Managers and administrative staff to achieve shared goals and objectives.
- Foster strong relationships with vendors, suppliers, and other external partners to ensure smooth event execution.
- Conduct regular site visits to ensure compliance with safety regulations and best practices.
- Analyze data and metrics to inform decision-making and drive business growth.
- Promote a culture of excellence, quality, and innovation within the team.
- Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in operations management, preferably in the hospitality or events industry.
- Proven track record of success in managing large-scale events and teams.
- Strong leadership and interpersonal skills, with ability to motivate and inspire staff.
- Excellent communication and problem-solving skills, with ability to work under pressure.
- Knowledge of safety regulations and compliance procedures.
- Experience with budgeting and financial planning.
What We Offer
- Competitive salary range: $100,000 - $110,000 per annum.
- Benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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