Senior Operations Manager

1 week ago


Waterloo, Iowa, United States AEG Full time

About the Role

The Senior Operations Manager is a key position within AEG, responsible for overseeing the day-to-day management of our Conference Center. As a seasoned professional, you will lead a team of dedicated staff to ensure seamless event execution and maintain high standards of customer satisfaction.

Responsibilities

  • Maintain active communication with clients and stakeholders to understand their needs and preferences.
  • Oversee the coordination of events, including venue setup, logistics, and catering services.
  • Develop and implement operational strategies to improve efficiency and reduce costs.
  • Lead a team of Event Managers and administrative staff to achieve shared goals and objectives.
  • Foster strong relationships with vendors, suppliers, and other external partners to ensure smooth event execution.
  • Conduct regular site visits to ensure compliance with safety regulations and best practices.
  • Analyze data and metrics to inform decision-making and drive business growth.
  • Promote a culture of excellence, quality, and innovation within the team.
  • Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions.

Requirements

  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in operations management, preferably in the hospitality or events industry.
  • Proven track record of success in managing large-scale events and teams.
  • Strong leadership and interpersonal skills, with ability to motivate and inspire staff.
  • Excellent communication and problem-solving skills, with ability to work under pressure.
  • Knowledge of safety regulations and compliance procedures.
  • Experience with budgeting and financial planning.

What We Offer

  • Competitive salary range: $100,000 - $110,000 per annum.
  • Benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply

Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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