Applications Engineering Manager
1 month ago
We are seeking a highly skilled Applications Engineering Manager to join our team at API Heat Transfer. As a key member of our engineering team, you will be responsible for leading the activities of the Applications Engineering department, including work allocation, cross-training, and productivity improvements.
The successful candidate will have a strong background in mechanical, industrial, or chemical engineering, with at least 3 years of experience in Applications Engineering Management in a manufacturing or manufacturing service environment. They will be a self-starting, accountable, and customer-focused leader with a proven track record of driving performance improvement using technical and continuous improvement tools.
The Applications Engineering Manager will work collaboratively with internal teams and external channel partners to provide industry-leading customer experience. They will be responsible for guiding successful completion of projects through collaboration with Sales, Project, and Product Managers, Design Engineering, Supply Chain, and Operations.
The ideal candidate will have a strong analytical and solution-focused mindset, with the ability to learn and adapt quickly to our customers, products, processes, and systems. They will be able to utilize API software, vendor material quotes, and pricing guidelines for sizing, selection, cost estimating, and market pricing.
Key Responsibilities:
- Direct and coordinate AE activities while achieving optimum use of employees and ensuring robust customer experience
- Coach and develop our talented AE team as well as provide guidance and leadership
- Guide successful completion of projects through collaboration with Sales, Project, and Product Managers, Design Engineering, Supply Chain, and Operations
- Manage department budget and accomplishment of development within defined parameters
- Develop measurements, processes, and tools for continuous improvement to drive department productivity
- Work collaboratively on solutions with customers and markets
- Utilize API software, vendor material quotes, and pricing guidelines for sizing, selection, cost estimating, and market pricing
- Develop and maintain heat transfer expertise necessary to advise and train sales agents, partners, and customers on thermal and mechanical aspects of heat exchangers
- Generate cost estimates, quotations, and perform necessary follow-up activities to facilitate award of new business
- Work closely with internal departments throughout sales cycle to deliver exceptional customer experience
- As appropriate, provide feedback to be used for initiating product, process, and/or marketing improvements
- Review purchase orders and resolve discrepancies to thoroughly and accurately process orders
- Utilize ERP system to process orders
- Meet and exceed department objectives and key performance indicators (KPIs)
- Other duties as assigned
What We Offer:
- Opportunity to learn from and contribute to a premier, global engineering team
- Be part of leading-edge technology for the heat transfer industry
- Ability to impact customers across multiple industries
- Full health & welfare benefits, 401(k), PTO, and developmental opportunities
- Salary: $130,000- $140,000 annually
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