Restaurant Operations Manager

4 weeks ago


Charlotte, North Carolina, United States Chick-fil-A Full time

We are seeking a Restaurant Operations Manager with a passion for delivering exceptional customer experiences. In this role, you will oversee the daily operations of our restaurant, ensuring that every guest leaves satisfied and eager to return. If you're a motivated and organized leader who excels in a fast-paced environment, we'd love to hear from you.

As a Restaurant Operations Manager at Chick-fil-A, you will be responsible for managing a team of restaurant staff, overseeing restaurant maintenance, and implementing processes to drive sales growth and customer satisfaction. Your primary goal will be to ensure that our restaurant runs like a well-oiled machine, with every team member working together to deliver an exceptional dining experience to our guests.

To be successful in this role, you will need to have excellent communication and leadership skills, with the ability to motivate and direct a team of restaurant staff. You will also need to be highly organized and able to prioritize tasks effectively, with a focus on maintaining a clean and safe work environment.

Responsibilities:
  • Manage restaurant staff, including scheduling, training, and performance evaluations.
  • Oversee restaurant maintenance, including cleaning, repairs, and equipment maintenance.
  • Implement processes to drive sales growth and customer satisfaction, including menu development, promotions, and customer service training.
  • Monitor and control expenses, including inventory management and labor costs.
  • Ensure compliance with company policies and procedures, including food safety and quality control.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in restaurant management or a related field.
  • Excellent communication and leadership skills.
  • Ability to motivate and direct a team of restaurant staff.
  • Highly organized and able to prioritize tasks effectively.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and qualifications. If you're a motivated and organized leader who excels in a fast-paced environment, we'd love to hear from you.



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