Transportation Manager II

1 day ago

Le Mans, Pays de la Loire, United States J.B. Hunt Transport Full time
Job Summary:

This role is responsible for the direct management and supervision of drivers, ensuring safe and timely service movement of freight. The Transportation Manager II will be responsible for load assignment, routing, and monitoring freight movement to provide best-in-class customer service.

The incumbent must be able to work any shift to satisfy the demand for flexibility in scheduling, ensuring operational success. This includes day shifts, night shifts, weekend shifts, and ensuring that coverage is accounted for.

The Transportation Manager II will be responsible for building and maintaining positive professional relationships with drivers and safety teams to minimize turnover and maximize ongoing productivity.

Key Responsibilities:

  • Fill in for absent or unavailable personnel and participate in special projects related to optimizing fleet operations and achieving profitability.
  • Utilize personnel management, including training and orientation of drivers and/or employees, to ensure they are equipped to handle internal and third-party systems.
  • Conduct analysis of fleet operations and profitability, making recommendations for continuous improvement, determining and measuring key performance indicators, and creating customer-specific reporting and financial analysis.
  • Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in the market.
  • Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports.
  • Manage the yard, including checking/inspecting equipment, replacing parts, completing repairs, and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment.
  • Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on-call.
  • Maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforcing company policies to ensure DOT compliance and company safety requirements are being met.

Qualifications:

  • High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
  • Ability to work across multiple shifts, including nights and/or weekends if needed.
  • Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
    • Strong professional communication skills applied internally and externally.
    • Proven experience in establishing and maintaining healthy working relationships.
    • Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement.
    • Ability to process information with high levels of accuracy.
    • Accurately analyze situations and reach productive decisions based on informed judgment.
    • Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook).
    • Ability to manage multiple competing priorities.
    • Ability to consistently travel to account & customer locations.
    • Ability to adapt to a dynamic work environment and shifting priorities and directives.
    • Experience in holding people accountable & conducting difficult conversations.
    • Ability to perform in a stressful and high-pressure work environment.

Preferred Qualifications:

  • Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field.
  • 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

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