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Assistant Property Manager
2 months ago
Job Summary:
WRH Realty Services, Inc. is seeking a highly motivated and detail-oriented Assistant Property Manager to join our team. As an Assistant Property Manager, you will play a critical role in supporting the Property Manager in effectively managing the apartment community.
Key Responsibilities:
- Update all rents, deposits, and application fees received, and post all incoming monies into YARDI software.
- Collect rent and ancillary fees from residents, ensuring timely payment and minimizing delinquencies.
- Coordinate collection efforts of past due accounts, including sending bad debts to approved collection agencies and updating previous collections.
- Interface with residents in a courteous and professional manner, documenting inquiries and/or complaints, and troubleshooting and recommending solutions to ensure the highest level of customer service and satisfaction.
- Physically inspect property and report any service needs to maintenance staff, inspecting move-outs and vacancies as requested.
- Work to obtain lease renewals each month, complying with delinquency policy for all late rent, including placing phone calls, sending letters, and sending three-day notices.
- File for eviction and coordinate eviction activities with attorney, maintaining accurate resident records.
- Assist leasing with preparing and obtaining approval of applications.
Requirements:
- Experience in residential property management preferred.
- High school diploma preferred, some college work a plus.
- Must be proficient in MS Office Suite, including Word, Excel, and Outlook.
- Experience with YARDI a plus.
- Strong written and verbal communication skills, well-developed customer service skills.
- Positive attitude, strong work ethic, and ability to lead and motivate others.
- Familiarity with Fair Housing and EEO laws.
- Highest level of honesty, integrity, and ethics.
- Valid Driver's License and automobile insurance.
- Some weekend work will be required.
- Ability and willingness to travel between local locations if necessary.
Benefits:
- Medical
- Dental
- Vision
- Short and Long Term Disability
- 401k with Matching Contribution
- Generous PTO Policy
- Federal Holidays, Floating Holidays, and Birthday
- EAP and EAB
- Pet Insurance
- Work Site Plans (Critical Illness, Hospital, more)