Ent Credit Union Applications Platform Engineer II
24 hours ago
Job Summary
Serves as the subject matter expert for software platforms at Ent Credit Union, identifying and implementing applications to enhance business operations.
Key Responsibilities
- Coordinate installation, upgrades, and future state of software applications used within the organization.
- Determine business requirements, conduct process analysis and prioritization.
- Engage with key vendors for better understanding of our platform.
- Provide key feedback to Managers, team members, and business partners to achieve successful results in application platform sustainability.
Essential Functions
- Research opportunities to improve Application processes.
- Effectively contribute to the development of controls and processes improving application services.
- May provide application expertise across multiple technical platforms.
- Perform troubleshooting and resolution on systems.
- Identify opportunities for efficiency and automation that enhance the application suite.
- Analyze user requests and assist with design activities.
- Develop technical documentation to define the system components, development environment, and implementation planning/strategies.
Requirements
- Minimum Formal Qualifications: Bachelor's Degree in Software Engineering, Computer Science, or a related field of study.
- 3+ years of combined IT experience in application support, host operations, systems/network administration, desktop support, and/or Disaster Recovery.
- 1+ years' developing and documenting procedures.
- 2+ years' progressive experience in a Credit Union / Financial Services operations environment (preferred).
Technical or Specialized Knowledge/Skills
- Demonstrated excellence in providing superb customer service.
- Familiarity with industry regulations and best practices such as PCI, GLBA, FFIEC, NIST, ISO 27000, HIPAA, OWASP, SSAE 16/1, SOC2, and the Cloud Security Alliance.
- Familiarity with Systems Lifecycle Development (SDLC) best practices.
- Proficiency with Word, Excel, PowerPoint, Microsoft Project, and Visio.
- Proficient in Incident Management and Response.
Certifications Required
None
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