Ticket Sales Associate

2 weeks ago


Wichita, Kansas, United States ASM Global Full time
Job Summary

We are seeking a highly skilled and customer-focused Ticket Sales Associate to join our team at ASM Global. As a key member of our box office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless ticket purchasing experience, and maintaining a high level of accuracy in all transactions.

Key Responsibilities
  • Guest Interaction: Respond to guest inquiries in a courteous and efficient manner, providing accurate information on ticket prices, seating, and event details.
  • Transaction Processing: Process ticket sales and exchanges, handling cash and credit transactions with precision and attention to detail.
  • Inventory Management: Maintain accurate records of ticket sales, inventory, and cash handling, ensuring a high level of accuracy and attention to detail.
  • Event Support: Assist with event setup, ticket distribution, and will-call procedures, ensuring a smooth and efficient experience for guests.
  • Team Collaboration: Work closely with other team members to achieve sales goals, resolve guest issues, and maintain a positive and productive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact with guests in a professional and courteous manner.
  • Problem-Solving Skills: Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Technical Skills: Proficiency in basic computer functions, including data entry and cash handling software.
  • Physical Demands: Ability to stand for long periods, walk, and lift up to 30 pounds, with occasional fast-paced interaction with large groups of people.
Working Conditions

This position requires the ability to work a variety of shifts, including nights, weekends, and holidays, with occasional overtime as needed. A flexible and adaptable attitude is essential for success in this role.

ASM Global is an Equal Opportunity/Affirmative Action employer, and we encourage women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor.



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