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Ticket Sales Associate

2 months ago


Wichita, Kansas, United States ASM Global Full time
Job Summary

We are seeking a highly skilled and customer-focused Ticket Specialist to join our team at ASM Global. As a Ticket Specialist, you will be responsible for providing exceptional service to our guests, ensuring a seamless ticket purchasing experience over the phone and in person.

Key Responsibilities
  • Answer questions related to ticket prices, seating, and event information with courtesy and efficiency.
  • Accept payment and distribute tickets properly.
  • Keep accurate daily balance sheets for cash received and tickets sold.
  • Fulfill ticket requests at the will-call window according to procedures.
  • Open and close the ticket window as required.
Requirements
  • High School Diploma or equivalent.
  • Positive attitude and neat appearance.
  • Excellent interpersonal communication skills.
  • Exceptional problem-solving and conflict resolution skills.
  • Box Office or Guest Service background (18+ months preferred).
Working Conditions

This position requires the ability to work flexible hours, including nights, weekends, and holidays. You must be able to walk, stand, and lift up to 30 pounds. You will also be required to use a two-way radio and speak clearly.

About ASM Global

ASM Global is an Equal Opportunity/Affirmative Action employer, and we encourage Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are a diverse and inclusive organization that values diversity and promotes equal opportunities for all employees.