Senior Manager, Quality Assurance Lead
4 weeks ago
We are seeking a highly skilled Senior Manager, Quality Assurance to join our team at Sam's Club. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality products are delivered to our members.
As a Senior Manager, Quality Assurance, you will serve as an advocate for our members and work closely with product developers, global sourcing associates, safety & compliance managers, merchants, and leadership to ensure our Private Brands items consistently offer great quality and value to our members.
You will be responsible for developing and implementing quality assurance strategies, conducting quality audits, and providing training and guidance to team members. You will also be responsible for analyzing performance data, identifying trends and critical differences, and creating action plans to drive results.
As a trusted quality expert with solid technical credentials, you will help guide the team to take the appropriate actions and build capabilities. Through the scale and access of the Walmart system, you will be able to truly impact the business and the lives of millions of members worldwide.
This role will be based out of our home office location in Bentonville, Arkansas. Please note that this role will not support immigration-related employment benefits such as H-1B, TN, L-1, or STEM Extension.
Key Responsibilities- Develop and implement quality assurance strategies to ensure the highest quality products are delivered to our members.
- Conduct quality audits to identify areas for improvement and develop corrective action plans.
- Provide training and guidance to team members on quality assurance best practices.
- Analyze performance data to identify trends and critical differences and create action plans to drive results.
- Collaborate with product developers, global sourcing associates, safety & compliance managers, merchants, and leadership to ensure our Private Brands items consistently offer great quality and value to our members.
- Bachelor's degree in Business, Communications, Education, Engineering, or related field and 4 years' experience in training, quality, product development, or related area OR 6 years' experience in training, quality, product development, or related area.
- Preferred qualifications include a degree in engineering, science, or similar technical field and 8+ years' experience in quality assurance, product development, manufacturing, or related area.
- Relevant professional certifications such as ASQ Certified Quality Engineer, Quality Auditor, Six Sigma, or similar relevant to the Quality Assurance field.
- Expertise in Statistical Analyses or Data Visualization.
- Competitive pay and performance-based bonus awards.
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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