Associate Registrar

Columbia-Greene Community College is seeking a highly skilled and detail-oriented Associate Registrar to join our team in the Office of Records and Registration. As a key member of our administrative staff, you will play a critical role in ensuring the smooth operation of our records and registration processes.

• Deputize for the Registrar as needed and provide support in the day-to-day operations of the Office of Records and Registration.
• Supervise the Records and Registration window and provide support to students, faculty, and staff.
• Manage staffing and virtual office hours to ensure accessibility for students.
• Oversee student leaders and provide customer service training and professional development opportunities.
• Process changes of curriculum, incomplete grades, and transcript notations.
• Assist with end-of-semester processing and coordinate communications with faculty, staff, and students.
• Coordinate degree applications, awarding of degrees, and diploma distribution.
• Advise the Registrar on policy and process development to improve the student experience.

• Serve as the College's DegreeWorks administrator and chair the Degree Works Working Group.
• Provide immediate oversight to the DegreeWorks platform and ensure its functionality, maintenance, and ongoing development.
• Identify exception processing trends and make recommendations for potential changes to the Registrar.
• Coordinate with IT and Academic Advisement to maintain the accuracy and functionality of degree audits.
• Remain up-to-date on updates and upgrades to the platform and coordinate their installation.
• Provide ongoing training to faculty, staff, and students on the use of the platform.

• Act as the liaison between the Office of Records and Registration and the Office of Advising, Career, and Transfer Services.
• Serve as the primary point person for the non-matriculated student population.
• Supervise the transfer credit evaluation process and transfer credit process.
• Maintain and update course equivalency catalogs between CGCC and other colleges and universities.
• Develop and maintain Credit for Prior Learning catalogs in coordination with departments heads and Academic affairs personnel.
• Develop and update student educational plans in line with curricular developments and Guided Pathways.

• Serve as a bridge between Academic Affairs and the Office of Records and Registration.
• Coordinate approved curriculum changes within DegreeWorks and facilitate appropriate testing.
• Assist the Registrar in academic calendar creation and maintenance.
• Serve as the College's Veteran Students Certifying Official.
• Certify student veteran documentation and liaise with the Department of Veteran Affairs when appropriate.
• Lead reporting efforts, including re-approval documentation and applicable surveys.
• Develop and maintain a transfer equivalency and credit for prior learning databases for military personnel.

• Bachelor's Degree or three to five years of experience in Records and Registration environment preferred.
• Ability to work well within an increasingly diverse environment.
• Excellent written and verbal communication skills.
• Excellent computer skills with a strong attention to detail and ability to process data accurately.
• Ability to learn and process information quickly, accurately, and reliably.
• Ability to maintain confidentiality of records and information.
• Proficient understanding of all Federal and State regulations related to records management.
• Proficiency working with relevant technologies, software, and systems (e.g. Banner, OnBase, DegreeWorks, National Student Clearinghouse).