Customer Service Representative

5 days ago


La Taillée, Pays de la Loire, United States Andretti Indoor Karting & Games Full time
Job Summary

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Andretti Indoor Karting & Games. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and maintaining a clean and safe work environment.

Key Responsibilities
  • Guest Service
    • Welcome guests in a friendly and professional manner, ensuring a warm and welcoming atmosphere.
    • Anticipate and respond to guest needs, exceeding their expectations and providing a sense of urgency.
    • Assist guests in various areas, providing support and guidance as needed.
  • Administrative Support
    • Perform clerical duties, including filing, faxing, photocopying, and transcribing.
    • Receive and sort daily mail and deliveries, ensuring timely and efficient processing.
    • Use Microsoft Office Suite applications to create and run documents as needed.
  • Team Collaboration
    • Work collaboratively with other departments to ensure seamless guest experiences.
    • Communicate clearly and professionally with colleagues, providing support and assistance as needed.
  • Safety and Security
    • Maintain a clean and safe work environment, adhering to Andretti Indoor Karting & Games' high standards of quality.
    • Be aware of and knowledgeable about facility emergency procedures, ensuring prompt response in case of an emergency.
Requirements
  • Education
    • High School Diploma or equivalent.
  • Skills and Abilities
    • The desire and ability to be pleasant, upbeat, and sociable throughout the workday.
    • Ability to work a varied schedule, including days, nights, holidays, and weekends.
What We Offer

Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company with locations across the US. We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is driven to deliver exceptional guest experiences, and we are committed to supporting our employees in their career growth.

We offer top-tiered pay, incredible benefits, and opportunities to grow and show your talent. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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