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Pharmacy Manager
2 months ago
The Pharmacy Manager is responsible for assisting customers with their healthcare needs and maximizing health outcomes by filling prescriptions, providing clinical services, advising on therapies, and providing excellent customer service. The incumbent will also supervise pharmacy associates and perform tasks in a safe manner consistent with Rite Aid policies and state and federal laws.
Key Responsibilities- Engage customers seeking guidance on pharmacological and non-pharmacological options for health condition management using provided clinical tools.
- Provide clinical pharmacy services based on state regulations, including adherence support, immunizations, medication therapy management (MTM), point-of-care testing (POCT), diagnostic testing, and prescriptive authority to improve patient therapeutic outcomes.
- Leverage products and services to benefit the customer and build profitable retail business and script growth.
- Ensure the accuracy and appropriateness of all prescriptions filled, by completing Drug Utilization Review and Final Quality Assurance, applicable to DEA, State and Federal Board of Pharmacy regulations.
- Provide appropriate patient care with in-person, telephonic or digital means, collaborating with providers and patient care teams focused on patient health, and wellness outcomes.
- Assist Pharmacy Manager with the supervision of the pharmacy by providing leadership to the pharmacy associates and supervise the completion of their training, provide coaching, and performance feedback.
- Handle and resolve customer issues to ensure customer satisfaction.
- Complete company required certifications, education and training.
- Maintain appropriate security of the Pharmacy department.
- Ensure that Standard Work is followed for performing activities or processes.
- Bachelor Degree BS In Pharmacy Required
- Doctorate Pharm.D. Preferred
- Pharmacist License in the state practicing pharmacy Required
- Immunization Certification Required
- Immunization License in the state practicing pharmacy, if required by state regulations Required
- CPR Certification Required
- Building Customer Relationships: Ensuring the customer's internal or external needs are met.
- Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
- Driving Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for customers.
- Building Talent: Planning and supporting the development of individuals' knowledge, skills, and abilities so they can fulfill job responsibilities effectively.
- Customer Focus: Ensuring that customer's perspective is a driving force behind strategic priorities, business decisions, org process and individual activities.
- Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits.
- Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected.