Healthcare Support Professional

1 week ago


Westmoreland, Tennessee, United States Hope Family Health Full time

Company Overview

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Hop Family Health Services is a dedicated organization committed to delivering high-quality, accessible, and patient-centered care to individuals in need.

Salary

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The estimated annual salary for this position is approximately $40,000 - $50,000 depending on experience.

Job Description

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Patient Care and Support

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  • Escort patients to exam rooms, prepare them for examinations, and assist healthcare providers during procedures.">
  • Measure vital signs, record medical history, and update patient information accurately in electronic medical records (EMR) systems.">
  • Perform basic medical procedures, including phlebotomy, administering injections, and collecting laboratory specimens.">
  • Provide patient education on healthcare procedures, medication instructions, and preventive care as directed by provider.">
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Clinic Operations and Support

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  • Schedule appointments, manage patient flow, and maintain efficient clinic operations.">
  • Ensure cleanliness, organization, and stocking of exam rooms and medical supplies.">
  • Assist with medical equipment maintenance, calibration, and troubleshooting.">
  • Collaborate with the healthcare team to facilitate referrals to specialists and community resources.">
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Documentation and Recordkeeping

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  • Maintain accurate and up-to-date patient records, documenting all interactions, procedures, and interventions.">
  • Adhere to patient privacy and confidentiality guidelines, ensuring the security of protected health information (PHI).">
  • Assist with coding and billing processes, verifying insurance information, and collecting co-payments.">
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Communication and Teamwork

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  • Communicate effectively with patients, their families, and the healthcare team, providing clear instructions and compassionate support.">
  • Collaborate with physicians, nurses, and other healthcare professionals to ensure coordinated and seamless patient care.">
  • Participate in team meetings, case conferences, and quality improvement initiatives.">
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Off-Site Work

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This position may require occasional off-site work, which could include performing nursing duties at health fairs or attending off-site meetings, trainings, or conferences.

Skills and Qualifications

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  • A high school diploma or equivalent.">
  • Completion of an accredited Medical Assistant program.">
  • Current certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA).">
  • Solid knowledge of medical terminology, procedures, and clinical practices.">
  • Proficiency in using electronic medical records (EMR) systems.">
  • Excellent interpersonal and communication skills.">
  • Strong attention to detail and organizational abilities.">
  • Ability to work effectively in a fast-paced and dynamic healthcare environment.">
  • Commitment to delivering culturally sensitive and patient-centered care.">

Note: This job description is intended to convey information essential to understanding the scope of the Medical Assistant position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.

Hop Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.

Many positions at Hop Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.



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