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Client Care Specialist
2 months ago
Job Summary:
Adecco US, Inc. is seeking a highly skilled and compassionate Client Care Specialist to join our team. As a Client Care Specialist, you will be responsible for providing exceptional support and care to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Develop and maintain strong relationships with clients, providing emotional support and guidance to help them achieve their goals.
- Conduct thorough assessments to identify client needs and develop personalized care plans.
- Collaborate with internal teams to ensure seamless delivery of services and support.
- Monitor client progress, making adjustments to care plans as needed.
- Communicate effectively with clients, families, and internal stakeholders to ensure clear understanding of client needs and progress.
- Participate in ongoing training and professional development to stay up-to-date on best practices and industry developments.
Requirements:
- High School Diploma or equivalent required.
- Associate's degree in human services or related field, or equivalent work experience preferred.
- Experience working with vulnerable populations, such as the homeless, addicted, and mentally ill, preferred.
- Strong communication and interpersonal skills, with ability to work effectively with diverse populations.
- Proficient in Microsoft Office and ability to learn new software systems quickly.
- Flexibility to adapt to changing priorities and deadlines.
Preferred Qualifications:
- Valid NYS Driver License in compliance with company driving criteria.
- Full vaccination against Covid-19, including boosted (when eligible).
Adecco US, Inc. is an Equal Opportunity Employer/Veterans/Disabled.
