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Senior Director of Product Strategy

2 months ago

St Louis, Missouri, United States The Cigna Group Full time
About the Role

We are seeking a highly skilled Senior Director of Product Strategy to lead our Enterprise Operations team. As a key member of our Digital & Analytics division, you will be responsible for developing and executing a product strategy that drives efficiency, effectiveness, and operational excellence across multiple domains.

Key Responsibilities
  • Lead both strategy and execution, managing a diverse portfolio of product solutions across Customer, Client, Provider, CRO, and EP&D domains.
  • Oversee elements of Strategy and Product Operations, supporting product work across these domains.
  • Develop and communicate a compelling product strategy that aligns with the organization's vision and evolving industry standards.
  • Establish and nurture relationships with customers and stakeholders to ensure the product strategy aligns with their needs and strategies.
  • Define and implement an effective product model operating framework, setting teams up for success with empowered product teams.
  • Standardize practices such as testing, tools, templates, and roadmaps to ensure consistency and efficiency.
  • Assess current technology assets and collaborate with architects to rationalize existing tools and explore build, buy, or partner options.
  • Maintain strong connections and communication with key contributors, ensuring they understand the vision, approach, and status of product initiatives.
  • Foster a culture of innovation and continuous learning within the team.
Requirements
  • Bachelor's degree in a relevant field; advanced degree preferred.
  • Minimum of 10 years of experience in product management, product operations, or related roles, with at least 5 years in a senior leadership role.
  • Proven track record of successfully leading and delivering complex enterprise-level products or solutions, including experience with Generative AI, analytics, or intelligent automation initiatives, and internal solutions for Operational functions.
  • Excellent strategic thinking, problem-solving, and decision-making abilities, with a comprehensive understanding of technologies and their applications.
  • Strong leadership and people management skills, with a focus on coaching and the ability to inspire and motivate teams.
  • Exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams.
  • Deep understanding of product management methodologies, Agile practices, and software development lifecycles, as well as Empowered Product Teams' operations.
  • Experience in enterprise operations, process optimization, and driving operational efficiency through advanced technologies is preferred.
  • Entrepreneurial mindset with experience in startup environments or driving new initiatives within a large organization.
  • Comfortable making decisions and driving clarity amid ambiguity and incomplete information.
  • Willingness to drive transformation in problem-solving approaches and solution delivery.
  • Experience in healthcare or health services is preferred.
About The Cigna Group

We are an equal opportunity employer committed to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are dedicated to enhancing the lives of our clients, customers, and patients. We take care of each other to create an inclusive work environment where we love to come to work every day.