Network Systems Analyst II

6 hours ago

Bozeman, Montana, United States Montana State University Information Technology Full time
Network Systems Analyst II Job Description

We are seeking a highly skilled Network Systems Analyst II to join our team at Montana State University Information Technology. As a key member of our Network Services team, you will be responsible for the installation, configuration, maintenance, operation, management, and upgrades of our data network and telecommunications systems and services.

Key Responsibilities:

  • Manage and resolve network and telecommunications support tickets using incident management, problem management, change management, and request fulfillment processes.
  • Provide exceptional end-user customer service as a highly visible member of the Network Services team.
  • Configure Cisco switches, routers, firewalls, and Aruba mobility controllers.
  • Install, configure, and maintain network and telecommunications equipment, components, systems, software, and/or related infrastructure.
  • Perform scheduled maintenance and upgrades of network and telecommunications equipment, components, systems, software, and/or related infrastructure.
  • Troubleshoot, identify, correct, and/or repair basic and fundamental network and telecommunications equipment, component, system, software, and/or related infrastructure problems.
  • Use monitoring systems to alert on abnormal configuration or operation and take corrective action to address alerts.
  • Maintain, enhance, and/or develop documents and records, including system diagrams, drawings, methods and procedures documents, installation, cable, and equipment lifecycle records.

Requirements:

  • Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience.
  • Relevant knowledge of networking, telecommunications, and communications cabling components and systems.
  • Knowledge of network technologies, including Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies.
  • Experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba wireless in an enterprise setting.

Preferred Qualifications:

  • Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software.
  • Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation.
  • Demonstrated experience with Solarwinds Orion or similar management platform.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals in a dynamic and fast-paced environment.
  • The chance to develop your skills and expertise in a variety of areas, including network infrastructure, telecommunications, and customer service.

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