Patient Services Coordinator

3 weeks ago


Lincolnshire, Illinois, United States CPO SERVICES, INC Full time
Job Title: Patient Services Coordinator

We are seeking a highly skilled and compassionate Patient Services Coordinator to join our team at CPO Services, Inc.

Key Responsibilities:

  • Create a welcoming environment for patients and their loved ones, ensuring our clinics are organized and clean.
  • Build meaningful connections with patients, demonstrating empathy, understanding, and patience throughout their journey.
  • Exhibit excellent communication skills, both written and verbal, to ensure clear and concise interactions with patients, colleagues, and stakeholders.
  • Assist patients to the appropriate treatment rooms with care and professionalism, providing support every step of the way.
  • Utilize your knowledge of standard office equipment to handle tasks such as scheduling, registration, billing, and data entry efficiently.
  • Present and explain enrollment and financial responsibility documents to patients with empathy and understanding.
  • Obtain, and record copies of insurance cards and photo identification in Patient Management System.
  • Obtain signatures for regulatory compliance documents, such as Supplier Standards and HIPAA Documents, and maintain accurate records.

Requirements:

  • High School Diploma or equivalent with a minimum of 3 years of work experience in a related setting.
  • Preferred understanding of medical reimbursement and basic medical terminology.
  • Customer service skills
  • Teamwork and collaboration skills
  • Eligibility to work in the United States.

About Us:

CPO Services, Inc. is a leading provider of orthotic and prosthetic services dedicated to restoring mobility and enhancing the quality of life for our patients across the U.S.

Why Join Our Team:

At CPO Services, Inc., we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about making a difference in people's lives, and we're committed to delivering exceptional patient care.


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