IT Support Specialist

3 days ago


Cabot, Arkansas, United States VSC Fire and Security Full time

Job Summary

VSC Fire and Security, Inc. is seeking a highly skilled and customer-focused IT Support Specialist to join our team. As the first point of contact for customers seeking technical assistance, you will be responsible for providing exceptional support and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, or other communication channels
  • Perform remote troubleshooting and diagnostic techniques to identify and resolve issues
  • Walk customers through the problem-solving process and provide accurate information on IT products or services
  • Record events and problems and their resolution in our ticketing system and follow up with customers to ensure satisfaction
  • Pass on customer feedback and suggestions to internal teams and identify opportunities for process improvements

Requirements:

  • 4-year college degree preferred
  • 2-4 years of experience in a help desk or incident management environment
  • 1-2 years of customer service experience in any field
  • Experience with web-based applications and Microsoft Office
  • Experience in a Microsoft environment, including Active Directory, GPO, Server 2012R2 and newer
  • Customer-oriented and cool-tempered

What We Offer:

  • Competitive salary based on experience
  • Monday - Friday schedule with occasional evening, weekend, and out-of-town work
  • Options for medical, dental, and vision insurance for you and your family
  • 401K plan with company match
  • PTO and paid holidays
  • Opportunities for training and advancement
  • Relevant educational and licensure reimbursement for qualified candidates
  • Health Savings Account (HSA)
  • Life Insurance
  • Employee Assistance Program
  • Referral bonuses

Equal Opportunity Employer: VSC Fire and Security, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



  • Cabot, Arkansas, United States VSC Fire and Security Full time

    About the RoleWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at VSC Fire and Security, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical assistance to our customers.Key ResponsibilitiesFirst Point of Contact: Serve as the primary point of contact for customers...


  • Cabot, Arkansas, United States VSC Fire and Security Full time

    About the RoleWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at VSC Fire and Security, Inc. As a key member of our IT department, you will be responsible for providing top-notch technical assistance to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesFirst...


  • Cabot, Arkansas, United States Cabot Chamber of Commerce Full time

    Customer Service RepresentativeThe Cabot Chamber of Commerce is seeking a dedicated Customer Service Representative to enhance our client relations and support our operational needs.This role is vital in ensuring that our clients receive exceptional service and assistance with their inquiries.Key Responsibilities:Provide outstanding support to clients and...


  • Cabot, Arkansas, United States Cabot Chamber of Commerce Full time

    Customer Service RepresentativeThe Cabot Chamber of Commerce is seeking a dedicated Customer Service Representative to enhance our member support initiatives. This full-time position is ideal for individuals with a background in customer relations, although experience in the insurance sector is not mandatory.As a Customer Service Representative, your primary...


  • Cabot, Arkansas, United States Cabot Chamber of Commerce Full time

    Customer Service RepresentativeThe Cabot Chamber of Commerce is seeking a dedicated Customer Service Representative to enhance our client relations and support operations.Key Responsibilities:Assist clients with inquiries and provide information about services.Manage customer accounts and ensure satisfaction through effective communication.Collaborate with...


  • Cabot, Arkansas, United States Radiant Enterprises Full time

    **About Radiant Enterprises**We are a leading healthcare provider in the region, dedicated to delivering exceptional patient care and innovative medical solutions.**Job Opportunity**We are seeking a highly skilled Anesthesiology Specialist to join our team at our hospital in the greater Düsseldorf area.**Key Responsibilities**Provide expert anesthesiology...


  • Cabot, Arkansas, United States Milestones Pediatric Therapy Services LLC Full time

    Position OverviewWe are seeking a dedicated Child Communication Specialist to join our team at Milestones Pediatric Therapy Services LLC. This role focuses on working with young clients to identify, evaluate, and address various communication challenges.Key Responsibilities:Conduct assessments to determine speech and language needs.Develop and implement...


  • Cabot, Arkansas, United States Arisa Health Full time

    About the RoleArisa Health is seeking a highly skilled Behavioral Health Specialist to join our team in providing exceptional care to individuals and families in need. As a key member of our multidisciplinary team, you will play a vital role in delivering high-quality services that promote mental health and well-being.Key ResponsibilitiesProvide behavioral...


  • Cabot, Arkansas, United States O'Reilly Auto Parts Full time

    At O'Reilly Automotive, we are seeking a Customer Service Operations Leader to enhance our team. As a Retail Service Specialist, you will be instrumental in delivering top-notch customer service while assisting the Store Manager and Assistant Manager in various operational duties. Your key responsibilities will include:Providing exemplary services and...


  • Cabot, Arkansas, United States Cabot Chamber of Commerce Full time

    **Job Opportunity at Cabot Chamber of Commerce**We are seeking a highly skilled and customer-focused Client Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong understanding of the insurance industry, and the ability to provide top-notch support to our clients.Responsibilities will include:Providing...


  • Cabot, Arkansas, United States U.S. LBM Full time

    Position Overview:As a Yard/Warehouse Representative at U.S. LBM, your role will encompass various responsibilities critical to our operations.Key Responsibilities:Safely manage the loading of lumber and construction materials into designated storage areas.Organize and stock all incoming materials in their respective bins or storage locations.Prepare loads...


  • Cabot, Arkansas, United States Elevation Real Estate and Management Full time

    Position Overview:We are looking for a skilled Maintenance Technician to support our operations.The Maintenance Technician will be tasked with executing various maintenance and repair activities with minimal oversight. This position requires performing routine repairs on facilities and machinery to guarantee that all maintenance responsibilities are...


  • Cabot, Arkansas, United States Arisa Health Full time

    About the RoleArisa Health is seeking a highly skilled Behavioral Health Specialist to join our team in providing exceptional care to individuals and families in need. As a key member of our multidisciplinary team, you will play a vital role in delivering high-quality services that promote mental health and well-being.Key ResponsibilitiesProvide behavioral...

  • Registered Nurse

    3 days ago


    Cabot, Arkansas, United States Carpenter Health Network Full time

    Job SummaryCarpenter Health Network is seeking a skilled Registered Nurse to join our Home Health team. As a Home Health Nurse, you will play a vital role in providing high-quality patient care and support to individuals in their homes.Key Responsibilities:Supervise and coordinate patient care to ensure optimal outcomesDevelop and implement individualized...


  • Cabot, United States Concordia Lutheran Ministries and Affiliates Full time

    Concordia Lutheran Ministries and Affiliates is a distinguished home healthcare provider serving the Western Pennsylvania region. We are in search of a Client Support Specialist who possesses outstanding communication and organizational capabilities to become a part of our dedicated team. This role provides a reliable income and a consistent Monday to Friday...


  • Cabot, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 2660 Bill Foster Memorial Highway West [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in...


  • Cabot, United States Concordialm Full time

    Company Overview:Concordialm is a leading provider of comprehensive senior and healthcare services, dedicated to enhancing the quality of life for our residents through exceptional care and support.Position Summary:As a Practical Nursing Specialist, you will play a vital role in delivering high-quality care to our residents. Your responsibilities will...


  • Cabot, United States Valvoline Instant Oil Change Full time

    What You'll Do:As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries,...