UPS Field Service Technician

4 days ago


Phoenix, Arizona, United States Pkaza Full time
Job Summary

We are seeking a highly skilled UPS Field Service Technician to join our team at Pkaza LLC. As a key member of our critical facility team, you will be responsible for commissioning, maintaining, and providing emergency support on power electronics at customers' sites within your regional coverage area.

Key Responsibilities:

  • Perform commissioning-focused design reviews, prepare commissioning test procedures and reports, coordinate and oversee on-site testing
  • Conduct preventive maintenance, emergency response, equipment start-up, and field modification
  • Discuss technical support problems related to maintenance or operation of equipment
  • Participate in the development of Methods of Procedures (MOPs)
  • Consult with supervisor concerning unusual problems and developments

Requirements:

  • 3-5+ years of experience in the field, with ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
  • Utilize hand tools and test equipment to perform work
  • Excellent verbal, written communication skills & customer relation skills
  • Ability to provide high level of quality customer service
  • Must be able to complete Field Service Reports within a timely manner
  • Requires knowledge of equipment manufacturer's specifications
  • Ability to work independently and resourcefully with good initiatives
  • Must be able to perform repeated bending & lifting of up to 100lbs during certain procedures
  • Must be able to provide necessary pro-active recommendations to clients
  • Candidate must be willing to work nights & weekends when necessary / be on call when needed
  • Knowledge of general computer hardware & software applications
  • Previous 3rd Party UPS experience a plus
  • UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a MUST
  • Technical degree a (DeVry, Lincoln Tech ) a plus
  • Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
  • Clean driving record
  • Travel typically is regional, but can be nationally if any emergencies arise

What We Offer:

  • Competitive salaries and benefits package including medical insurance, a 401(k) plan
  • EOE/AA Employer M/F/D/V
  • Pkaza LLC is a third-party employment firm


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