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Grocery Store Associate

2 months ago

Hudson, Wisconsin, United States Festival Foods Full time
About Festival Foods

Festival Foods is a Wisconsin-based grocery store chain that values its employees and customers. We are committed to providing exceptional service and value to our guests.

Job Summary

We are seeking a Bagger and Customer Service Specialist to join our team at our Hudson, WI location. As a key member of our retail team, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our guests.

Responsibilities
  • Customer Service: Greet and assist guests, providing a welcoming and helpful check-out experience.
  • Efficient Bagging: Bag groceries according to our procedures, ensuring product integrity and customer satisfaction.
  • Maintain Checkout Area: Keep the checkout area clean and stocked with necessary supplies.
  • Communication: Share customer requests and feedback with leadership team.
  • Parcel Pickup: Provide prompt and courteous parcel pick-up service.
  • Support Team Goals: Help maintain standards and meet quality expectations by 10 am and 5 pm daily.
  • Teamwork: Perform other duties as needed to support the team.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
Requirements
  • Guest Focus: Ability to create a welcoming environment and provide superior service.
  • Attention to Detail: Efficiently bag items while maintaining the quality of products.
  • Team Player: Communicate effectively with associates and customers.
  • Skills: Ability to read, count, and write accurately, and operate necessary equipment.
Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and lift or push 15-20 pounds on a regular basis and 50 pounds intermittently. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed in all weather conditions.