Branch Operations Director

1 day ago


Albuquerque, New Mexico, United States Addus HomeCare Full time

Job Summary:


Addus HomeCare seeks a Branch Operations Director to oversee and manage the daily operations and administrative functions of our Albuquerque, NM branch.


This position is responsible for driving census and revenue growth, developing business strategies, and ensuring compliance with company and contractual requirements.



Responsibilities

  • Oversight of branch operations to ensure alignment with company goals and objectives
  • Execution of effective service delivery of care plans to drive census and revenue growth
  • Recruitment, orientation, training, and retention of branch and office support staff
  • Direction and guidance to branch and administrative employees on workers compensation, unemployment claims, and other administrative tasks
  • Facilitation of team meetings and development of processes to ensure clients receive authorized services
  • Evaluation of administrative staff skills and provision of additional training and counseling as needed
  • Maintenance of relationships with referral sources and participation in community outreach and employee recruitment events
  • Preparation and presentation of weekly/monthly progress reports to Agency Director and Regional Director
  • Troubleshooting and resolution of customer concerns and grievances
  • Processing of payroll and billing as needed
  • Maintenance of confidentiality and adherence to Medicare, Medicaid, and HIPAA regulations
  • Predicable attendance and flexibility to meet department needs
  • Adherence to all company policies, procedures, and standards


Requirements

  • Bachelor's Degree preferred
  • 3-5 years' experience in healthcare, with some experience in home care, home health, or private duty preferred
  • 2+ years of supervisory/management experience
  • Demonstrated ability to drive census/revenue growth and develop business
  • Experience conducting training sessions and meetings with administrative and direct service staff
  • Computer proficiency - MS Office and HRIS
  • Organizational skills and ability to meet deadlines in a fast-paced environment
  • Valid driver license, auto insurance, reliable personal vehicle, and ability to travel to the branch's service area


Salary Range: $70,000 - $90,000 per year, depending on experience.


Benefits: Medical, dental, and vision benefits; continued education opportunities; PTO plan; retirement planning; life insurance; employee discounts; and more.


Apply: If you are a motivated and experienced professional looking to join a dynamic team, please text 5805 to 505-806-1865 to apply.



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