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Assistant General Manager

2 months ago


Los Angeles, California, United States Venice Suites Full time
Assistant General Manager Job Description

The Kinney Venice Beach is seeking an experienced Assistant General Manager to join our team. As a key member of our leadership team, you will work closely with the General Manager to provide exceptional guest experiences and drive hotel operations.

Key Responsibilities:

  • Assist the General Manager in leading the hotel team to achieve exceptional guest satisfaction and loyalty.
  • Supervise and train front desk staff to ensure seamless guest check-in and check-out processes.
  • Monitor and adjust room availability status to optimize revenue and guest satisfaction.
  • Manage cash handling, banking, and accounting duties to ensure accuracy and compliance.
  • Develop and maintain effective guest relations through timely and knowledgeable responses to guest inquiries.
  • Contribute to and maintain established information and communication sources to enhance department communications and operations.

Requirements:

  • Minimum of two (2) years hotel experience as Front Desk Agent/Supervisor or progressive front desk responsibility.
  • Cash registers, computers, and calculators required.
  • Current valid driver's license and proof of auto liability insurance.

Benefits:

  • Medical, dental, and vision insurance.
  • 401k and vacation and sick leave.
  • Team Member Travel Program with exclusive rates for rest and relaxation.
  • Quarterly team building and giving back to the community through regular volunteering and charity promotions.

Language: English