Customer Service Specialist

3 weeks ago


Loxley, Alabama, United States KAISHAN COMPRESSOR USA, LLC. Full time
Job Title: Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Kaishan Compressor USA, LLC.

Key Responsibilities:

  • Process customer orders and returns in a timely and accurate manner.
  • Provide exceptional customer service through phone, email, and other communication channels.
  • Work closely with internal teams to resolve customer inquiries and issues.
  • Develop and maintain strong relationships with customers to ensure satisfaction and loyalty.
  • Stay up-to-date with product knowledge and features to provide informed support to customers.

About You:

  • Minimum 1-3 years of experience in a customer service role, preferably in a manufacturing or compressor company.
  • Bachelor's degree preferred, HR diploma or equivalent required.
  • Excellent communication and social skills, with the ability to build rapport and establish positive relationships with internal and external customers.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Intermediate proficiency in Microsoft Office, including Teams, Outlook, Excel, and Word.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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