Concierge - Part-Time Weekdays AM and Weekends PM

2 days ago


Concord, California, United States Oakmont Senior Living Full time
Concierge Job Summary

We are seeking a highly skilled and customer-focused Concierge to join our team at Oakmont Senior Living. As a Concierge, you will be responsible for providing exceptional customer service to our residents, guests, and visitors.

Key Responsibilities:
  • Provide all residents, guests, and visitors with exceptional customer service.
  • Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
  • Monitor the Emergency Alert System and immediately respond to every call.
  • Effectively manage business center and process incoming and outgoing mail.
  • Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
  • Encourage teamwork through cooperative interactions with co-workers and other departments.
Requirements:
  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Prefer two (2) years of experience in a hospitality setting or prior senior living community.
  • Excellent customer service skills.
  • Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
  • Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
Why Join Our Team?

Oakmont Senior Living is a recognized leader in the senior living industry, managing a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. We strive to create an atmosphere of family and community among team members, residents, and resident family members. Our practice is to incorporate joy and laughter alongside our expectations of excellence.

We offer a competitive salary range of $16 to $17.50, as well as a comprehensive benefits package, including medical, dental, and vision benefits, vacation, personal day, sick pay, holidays, and more.



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