Store Manager in Training Position

4 weeks ago


Lake Charles, Louisiana, United States Insomnia Cookies Full time
Store Manager in Training Job Overview

Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team. As a Store Manager in Training, you will be responsible for performing as Manager-on-Duty during scheduled shifts, supervising and training team members, and leading new hourly staff onboarding and initial training.

Key Responsibilities:
  • Manage store operations and ensure compliance with company policies and procedures.
  • Supervise and train team members to provide excellent customer service and achieve sales goals.
  • Lead new hourly staff onboarding and initial training to ensure a smooth transition into their roles.
  • Conduct initial interviews for potential new hires and support Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards and ensure all team members are upselling and providing excellent customer service.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Insomnia Cookies:

Insomnia Cookies was founded in a college dorm room and has since become a cult brand known for its rabid following of cookie lovers. With an expanding footprint of over 290 stores globally, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible."



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