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Banquet Operations Supervisor

2 months ago

WinstonSalem, North Carolina, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a dedicated and experienced Banquet Operations Supervisor to join our team

In this role, you will play a vital part in ensuring the smooth and successful execution of all banquet events held at our esteemed establishment. Your responsibilities will encompass a wide range of tasks, from coordinating event setup and floor plans to overseeing staff performance and maintaining impeccable service standards.

Responsibilities:
  • Event Management: Collaborate closely with the Event Director to develop and implement detailed event plans, ensuring seamless coordination between all departments involved.
  • Staff Supervision: Effectively manage and train a team of banquet staff, assigning tasks, providing guidance, and fostering a positive and productive work environment.
  • Operational Excellence: Oversee the daily operations of the banquet department, including event setup, service execution, and post-event cleanup. Maintain meticulous attention to detail and ensure adherence to established protocols.
  • Guest Satisfaction: Prioritize exceptional guest experiences by providing attentive and personalized service. Address any concerns promptly and professionally, ensuring complete satisfaction.
  • Inventory Management: Conduct regular inventory checks of banquet supplies and equipment, ensuring adequate stock levels and reporting any deficiencies.
  • Communication & Collaboration: Maintain clear and effective communication with all stakeholders, including event hosts, F&B staff, and management.

If you possess a passion for delivering exceptional service and thrive in a fast-paced environment, we encourage you to apply Join our team and contribute to the success of Gecko Hospitality.