Senior Merchant Account Associate

3 weeks ago


Cleveland, Ohio, United States Electronic Merchant Systems Full time
About Us: Electronic Merchant Systems is a leading provider of payment processing solutions. We are committed to delivering exceptional service to our customers and providing a supportive and inclusive work environment for our employees. Our team is dedicated to helping businesses succeed by offering innovative payment solutions that meet their unique needs.

We are currently seeking a Senior Merchant Account Associate to join our underwriting department. As a key member of our team, you will be responsible for handling and processing outgoing responses and questions from Underwriters, updating systems for merchant account approvals and/or declines, and performing administrative/quality assurance duties.

The ideal candidate will have 1-2 years of experience in a commercial underwriting environment and be able to interpret data based on established criteria. They will also possess strong typing skills (50+ WPM or equivalent keystrokes) and a high school diploma or equivalent. An associate or bachelor's degree is preferred (or equivalent work experience).

We offer a competitive salary ($45,000 - $65,000 per year), depending on location, plus many outstanding benefits, including PTO, 401K plan with company match, paid holidays, company contribution toward health/dental insurance, employee discounts, On-site fitness center, career growth opportunities, and recognition and rewards for excellence.

The successful candidate will have excellent communication skills, both verbal and written, and be able to work independently, meet deadlines, and ensure accuracy. If you are a team-oriented individual with a positive attitude and flexibility to work extended shifts as needed, we encourage you to apply for this exciting opportunity.

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