Customer Service Associate

2 weeks ago


New Castle, Indiana, United States Doug Meier - State Farm Agent Full time
Job Overview

Position Summary:
Are you a personable individual with a passion for assisting others? If you thrive in a customer-centric environment, a role with Doug Meier - State Farm Agent could be the perfect fit for you. Our agency specializes in providing top-notch insurance and financial service solutions.

Key Responsibilities:

  • Build and nurture customer relationships while ensuring follow-ups are conducted as necessary.
  • Deliver timely, precise, and courteous customer support, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-oriented, needs-based approach to inform clients about various insurance products.
  • Exhibit a strong work ethic with a steadfast commitment to achieving success daily.

As a Team Member, you will benefit from:

  • Simple IRA retirement plan
  • Hourly compensation along with commission and bonuses
  • Paid time off, including vacation and personal/sick days
  • Opportunities for growth and advancement within the agency

Qualifications:

  • Genuine interest in marketing products and services tailored to customer needs
  • Exceptional interpersonal abilities
  • People-oriented mindset
  • Attention to detail
  • Proactive problem-solving skills
  • Commitment to outstanding customer service
  • Dedication to completing tasks accurately and promptly
  • Ability to collaborate effectively within a team
  • Capacity to manage multiple tasks simultaneously
  • Capability to conduct in-office interviews
  • Skill in relating effectively to customers
  • Must obtain Property and Casualty license
  • Must obtain Life and Health license
  • Selected candidates are expected to stay updated on product changes, licensing, technical advancements, and continuing education

If you are driven to excel and envision yourself in this position, we encourage you to complete our application process. We will reach out regarding the next steps in the interview procedure.

Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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