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Epic Systems Analyst II, Anesthesia and OpTime Specialist
2 months ago
Position Overview:
At the Hospital for Special Surgery, we believe that how you move is fundamental to our mission. We are dedicated to creating an environment where our employees can thrive and achieve their professional goals.
As a leading institution recognized for excellence in orthopedics and rheumatology, we are seeking a skilled IT professional to join our team. This role focuses on the support and management of Epic System's OpTime and Anesthesia modules, ensuring optimal functionality and user satisfaction.
Key Responsibilities:
- Engage in all facets of the OpTime and Anesthesia applications, including configuration, testing, deployment, and ongoing support.
- Maintain up-to-date knowledge of perioperative workflows and adhere to established documentation standards.
- Conduct thorough assessments of existing workflows and design efficient future workflows.
- Facilitate communication and coordination among perioperative and anesthesia staff.
- Manage system change requests and prioritize them based on user needs.
- Ensure comprehensive test scripts are developed and updated to reflect current workflows.
- Collaborate with Epic representatives using appropriate tools to enhance system performance.
- Build trust and credibility with stakeholders to effectively manage competing demands.
- Analyze software and business requirements, collaborating with various teams to ensure system alignment with organizational needs.
- Document internal processes and procedures meticulously.
- Work with the training team to enhance end-user adoption of system functionalities.
- Thoroughly evaluate new releases and enhancements to assess their impact on operations.
- Stay informed about Epic technologies and maintain necessary certifications.
- Monitor support tickets and resolve issues promptly within established service levels.
- Provide on-site support during system implementations and upgrades.
- Participate in on-call support rotation as needed.
Qualifications:
- Bachelor's Degree required.
- Certification in Epic applications for OpTime and Anesthesia is essential.
- A minimum of 1 year of relevant experience in a healthcare IT environment.
- Self-motivated, detail-oriented, and a collaborative team player with strong analytical skills.
- Excellent communication skills, both verbal and written, with the ability to build professional relationships.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Flexibility to work varied hours, including early mornings, evenings, and weekends during critical support phases.
- Experience in a healthcare setting, particularly with clinical staff, is preferred.
Work Environment:
This position operates in a hybrid work setting, requiring three days on-site attendance.
Compensation:
Competitive salary based on experience.
