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General Manager

2 months ago

Lockport, Illinois, United States Great Lake Sonics Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Great Lake Sonics, LLC. As a key member of our management team, you will be responsible for overseeing the daily operations of our Sonic Drive-In locations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a team of employees to achieve sales and customer satisfaction goals.
    • Develop and implement strategies to improve employee engagement, retention, and performance.
  • Operations and Quality Control
    • Oversee the day-to-day operations of the drive-in, including food preparation, customer service, and inventory management.
    • Ensure that all menu items meet operational standards for quality, taste, and presentation.
  • Financial Management
    • Manage labor costs, inventory, and supplies to achieve profitability goals.
    • Develop and implement cost-saving initiatives to reduce waste and improve efficiency.
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales growth and increase customer loyalty.
    • Monitor sales trends and adjust strategies to meet changing customer needs.
  • Employee Development and Training
    • Provide ongoing training and development opportunities to employees to improve their skills and knowledge.
    • Identify and develop future leaders within the organization.
Requirements
  • Education and Experience
    • Bachelor's degree in Business, Restaurant Management, or related field.
    • Minimum 3 years of restaurant management experience, preferably in a QSR environment.
  • Skills and Qualifications
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Basic accounting and financial management skills.
    • Knowledge of federal, state, and local regulations and laws relating to employment and labor practices.
Work Environment

The Restaurant Operations Manager will work in a fast-paced environment with frequent exposure to heat and hot liquid shortening while cooking. The ability to work irregular hours, nights, weekends, and holidays is required.

Benefits

Great Lake Sonics, LLC offers a competitive salary and benefits package, including opportunities for professional growth and development.