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Customer Service Front End Associate

2 months ago

Clayton, North Carolina, United States Walmart Full time

Hourly Wage:
$14 - $21 per hour

*The actual hourly rate will meet or exceed the required minimum wage applicable to the job location.

Additional Compensation:
Performance incentives may be awarded annually or quarterly. Premiums ranging from $0.35 to $3.00 per hour may be provided under specific circumstances, which could include factors such as schedule, facility, season, or particular tasks performed. Multiple premiums may apply if applicable criteria are met.

Employment Type:
Full-Time

Available Shifts:
Opening, Morning

Job Overview:
Front End Service associates prioritize compliance and exceptional customer service. They engage with customers by smiling, greeting, and thanking them, as well as processing returns, refunds, and conducting financial transactions. This role requires a readiness to assist with customer inquiries and may involve prolonged periods of standing.

Benefits & Perks:
At Walmart, we provide competitive compensation along with performance-based incentive awards and a variety of benefits aimed at enhancing your overall well-being. Health benefits encompass medical, vision, and dental coverage. Financial benefits include a 401(k) plan, stock purchase options, and company-paid life insurance. Paid time off encompasses parental leave, family care leave, bereavement, jury duty, and voting. Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, and reimbursement for adoption and surrogacy expenses.

You will also accrue PTO and/or PPTO that can be utilized for vacation, illness, holidays, or other purposes. The amount received is contingent upon job classification and duration of employment, ensuring compliance with paid sick leave laws where applicable.

Live Better U:
This is a Walmart-funded educational benefit program available for both full-time and part-time associates in Walmart and Sam's Club facilities. The program offers a range of educational opportunities from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Walmart covers tuition, books, and fees entirely.

Eligibility:
Some benefits may have eligibility requirements based on job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.