HVAC Sales Representative

5 days ago


Mesquite, Texas, United States Branch 38 Full time
Job Overview

We are seeking a motivated and customer-focused Counter Sales Representative to join our team at Branch 38. In this role, you will be the first point of contact for customers, providing exceptional service while assisting with their HVAC needs.

Key Responsibilities

  • Greet customers warmly and assist them with inquiries regarding products and services.
  • Process sales transactions accurately using POS systems.
  • Manage order fulfillment by coordinating with inventory and ensuring timely delivery of products.
  • Negotiate pricing and terms with customers to maximize sales opportunities.
  • Maintain knowledge of HVAC service offerings to provide informed recommendations.
  • Handle customer complaints professionally, aiming for resolution that enhances customer loyalty.
  • Collaborate with the sales management team to develop strategies for improving sales performance.
  • Ensure the sales area is well-organized, stocked, and visually appealing to customers.

Requirements

  • Excellent phone etiquette for effective communication with customers over the phone.
  • Ability to negotiate effectively with customers while maintaining a positive relationship.
  • Familiarity with order fulfillment processes and best practices in sales management.
  • Proficient in using POS systems and other relevant software tools.
  • Strong interpersonal skills to build rapport with customers and team members alike.

What We Offer

As a Counter Sales Representative at Branch 38, you will have the opportunity to grow your career while making a positive impact on our customers' experiences.



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