HVAC Sales Representative
2 days ago
Daikin Comfort Technologies Distribution, Inc. is seeking a skilled and professional individual to fill the role of HVAC Sales Representative for our branch operations group located at our Mesquite, TX branch. As a key member of our team, you will be responsible for selling our organization's products and services to prospective and established customers.
Key Responsibilities:
- Provide exceptional customer service via face-to-face, phone calls, and emails.
- Execute all aspects of the sales function, including order processing, purchase orders, payment processing, quotes, and delivery dates.
- Recommend alternate products based on cost, availability, or specifications as needed.
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Educate customers about product terminology, features, and benefits to improve sales and customer satisfaction.
- Provide accurate information regarding availability of in-stock items.
- Assist customers with warranties and returns.
- Collaborate with the Branch Manager to determine best methods to resolve problems and ensure customer satisfaction.
- Maintain records and prepare reports on sales activities.
Requirements:
- 1-3 years of progressive sales experience.
- High School diploma or GED equivalent, some college preferred.
- Knowledge of HVAC equipment/products is preferred.
- General Microsoft Office skills, including Outlook, Excel, and Word.
- Effective and high-quality customer service/relationship management skills.
- Positive, professional attitude and ability to handle difficult customers.
Why Work with Us?
- Benefits are effective on day one for all full-time direct hires.
- Training programs are available to help guide team members and develop new skills.
- Growth Opportunities - there are immense opportunities to grow your career.
- You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.
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