Guest Service Supervisor

3 days ago


Charlotte, North Carolina, United States Drury Hotels Company, LLC Full time
Job Title: Guest Service Supervisor

At Drury Hotels, we're committed to providing exceptional guest experiences. As a Guest Service Supervisor, you'll play a vital role in ensuring our guests feel valued and cared for.

Key Responsibilities:
  • Supervise front desk and guest service teams to deliver outstanding customer service
  • Communicate and enforce Drury Hotels' policies and procedures
  • Train and motivate team members to meet and exceed expectations
  • Ensure a safe and secure environment for guests and team members
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • Flexible scheduling and work-life balance
  • Hotel discounts and free room nights
Requirements:
  • Ability to communicate clearly and effectively
  • Thorough knowledge of Drury Hotels' policies and procedures
  • Ability to train and motivate team members
  • Attention to detail and ability to handle multiple tasks

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you.



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