Disaster Recovery Expert

2 days ago


Huntsville, Alabama, United States ServiceMaster by Twins 2996 Full time
Job Summary

Disaster Recovery Expert wanted at ServiceMaster by Twins 2996. Estimated annual salary: $55,000 - $75,000.

About the Role
  • This position involves monitoring, inspecting, and completing tasks for water restoration jobs to ensure completion of drying, demolition, and various restoration activities.

The successful candidate will be responsible for performing daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency.

Responsibilities:
  1. Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor.
  2. Complete assigned jobs according to company processes while maintaining quality control on each job.
  3. Perform water damage repair, including water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction, and demolition as directed by supervisor.
  4. Ensure equipment, supplies, vehicles, and products are properly handled and report any equipment malfunction or damage to supervisor.
  5. Inspect jobs after completion and obtain customer signatures for approval purposes and request payments when necessary.
  6. Be responsible for making daily adjustments to the drying plan based on meter readings.
Requirements:
  1. High school graduate or equivalent.
  2. Experience in the restoration or construction industry is not required but preferred.
  3. Valid driver's license and satisfactory driving record.
  4. Good verbal and written communication skills.
  5. Good customer service skills.
  6. Experience with using mobile software to enter data.
  7. Ability to read and follow product label usage instructions.
  8. Reports to work on time in a clean, complete uniform.
  9. Must be able to prioritize activities and meet deadlines.


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