Program Supervisor

1 month ago

Queens, New York, United States Yai Full time
Job Title: Program Supervisor

We are seeking a highly motivated and experienced individual to supervise a Residential IRA in Queens. As a Program Supervisor, you will be responsible for providing staff training, mentoring, and supervision of 10-25 direct and/or indirect reports. You will also be responsible for providing program oversight, quality assurance, maintaining NYS regulations, overseeing clinical programming, being an advocate for the people we support, and being a liaison with families.

Key Responsibilities:
  • Ensuring the health, safety, and habilitation of the people we support consistent with agency philosophy and department practices.
  • Ensuring the appropriate, therapeutically documented level of supervision in the residence, day program, or community to ensure and protect the health and/or safety of the people we support.
  • Providing program/floor coverage, when necessary.
  • Promoting and maintaining the excellence of the programs.
  • Developing professional, empathic relationships with family members ensuring they are included in the team process.
  • Leading and facilitating interdisciplinary team meetings and staff meetings to ensure effective communication. Attend regional and agency supervisor meetings or as directed by your supervisor. Attending and actively participating in the planning meeting for the people we support.
  • Fostering interagency collaboration.
  • Bringing the organizational culture to life.
  • Ensuring a work environment that is free from harassment and discrimination.
  • Playing an active role in the hiring process; interviewing and selecting appropriate staff based on program needs.
  • Maintaining direct relationship with staff.
  • Building staff morale.
  • Fostering professional development through regular supervision, training, and evaluations.
  • Supervising staff to ensure they are meeting the needs of the people we support and agency standards.
  • Utilizing participatory management.
  • Fostering the Open-Door Policy.
  • Maintaining oversight and compliance of systems specific to role and responsibilities.
  • Fostering communication and maintaining professional between relevant supports including those within the program, within the agency, and supports outside the agency.
  • Overseeing all financial systems, maintaining records for the people we support and program expenditures.
  • Operating the program within budgetary guidelines.
  • Maintaining a safe environment for staff and the people we support and reporting any hazardous conditions.
  • Ensuring the completion and maintenance of all paperwork and written records related to individual treatment. This includes but is not limited to medical records, treatment records, progress reports, data collection, behavior reports, incident reports, billing records, and all written communication systems.
  • Reporting and monitoring incidents, as well as assist with the investigative process.
Education and Experience:
  • BA/BS strongly preferred.
  • Prior supervisory experience required.
  • Prior Direct Support Professional experience preferred.
  • Background in supporting people with intellectual/developmental disabilities or mental health preferred.
Additional Knowledge, Skills and Abilities:
  • Strong interpersonal and problem-solving skills.
  • Well-developed writing skills.
  • Takes initiative.
  • Highly flexible personality type.
  • Valid Driver's License preferred depending on location.
  • Flexibility to respond to calls and programmatic needs beyond regular work hours.
  • Proficient in Microsoft Office.
  • Ability to learn/use Workforce Management software to effectively carry out essential business processes.
Compensation:

$62,400/annually.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

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